Important: Rest assured, we are committed to ensuring you have continued access to your medicine. Aurora’s production operations and existing supply chain procedures remain active to serve our patients. We are taking the highest safety measures at our facilities and through our distribution networks to continue to deliver your orders to you.
Aurora continues to work closely with our partners, including mail and courier services, to maintain delivery timelines. Changes announced by Canada Post to their services can be found on, we are monitoring developments closely and will update our patients as the circumstance evolves.
Frequently Asked Questions Banner

Frequently  Asked Questions


General Registration and Ordering CanniMed Products
Cannabis dosing and consumption Safety and Science of Cannabis  



Are you a licensed producer?

Yes, we are pleased to be a licensed producer under the Cannabis Act Regulations.

Where are you located?

Our medical cannabis manufacturing and production facility is location just outside of Saskatoon, Saskatchewan. Our patients live all across the country.

How long has CanniMed been growing medical cannabis?

CanniMed was the very first producer licensed to sell medical cannabis in Canada, in 2013. Prior to that, our parent company, Prairie Plant Systems was the first and sole supplier of medical cannabis to Health Canada from 2000 until 2013.

Registration and Ordering


Are you accepting new patients?

Yes, CanniMed has no waiting list.

How do I become a CanniMed Ltd. patient?

If you are a new patient who is not already registered with a Licensed Producer, two forms need to be completed by you and your health care practitioner, and returned to us. The forms can be downloaded HERE. Once they are both filled out, your doctor can send them to us via our secure fax line 1-844-231-8929 or they can be mailed into the office for processing. You will receive a notification from us when you are fully registered so that you can place your first order.

If you are already registered with a Licensed Producer and would like to become a CanniMed patient, contact your current LP and inform them of your decision. They will send us the necessary paperwork related to your health care practitioner. As well, you must fill out and sign the Registration Application form found HERE. and send it to us. You will receive a notification from us when you are fully registered so that you can place your first order.

If you need any support during the application process feel free to reach out to us by phone at 1-855-787-1577 or email at

Where can I access the medical documents?

All of the medical documents, including the one your healthcare professional needs to complete, are available HERE.

How quickly can I become registered?

Once we have received your completed application and medical document, your registration can be approved in as little as 1 business day.

How do I place my orders?

CanniMed offers secure online shopping, credit card phone orders and mail-in orders for our patients.

How much product can I order at one time?

As per Health Canada’s regulations you can order up to a 30 day supply or 150 grams at a time. Patients may order as many times as they wish within their 30 day limit.

Here is an example. If your doctor’s authorization on the medical document is for 2 grams/day then your monthly allowance is 60 grams (2 grams x 30 days). You can order the entire amount, or break it into a few orders throughout the month. Patients with limits greater than 5 grams per day will need to order multiple times within the 30 day limit due to the 150 gram maximum.

You can also see your possession limit as soon as you log into your online account.

How is my medicine delivered to me?

All orders are discreetly packaged and shipped by our trusted delivery partners, Canada Post & Purolator. We offer free shipping for all orders over $99.

Will my medical plan cover the cost of your product?

In most cases, medical cannabis is not covered under provincial or private drug plans, although it is always worth checking with your provider. Medical cannabis purchased from a licensed producer can be claimed on your personal tax return, and if you are a veteran, you may have coverage through Veterans Affairs Canada.

What is compassionate pricing and how can I apply?

CanniMed is committed to ensuring that we can meet the needs of our patients, providing them with the high quality medical cannabis. This includes providing reasonable access to all and removing financial barriers whenever possible.

This is why we have created a compassionate pricing program to for patients living on disability or similar low-income subsidy programs. For more information and to apply, please click here.

Does my registration with CanniMed Ltd. allow me to purchase products from your parent company Aurora and vice versa?

Registration with CanniMed is only applicable to CanniMed and is not applicable to our parent company, Aurora. Similarly, if you are registered with Aurora you must register separately with any subsidiary Licensed Producers to access their products.

CanniMed Products


What cultivars do you have?

CanniMed offers patients seven distinct herbal medical cannabis products named after the THC and CBD concentration that each product contains. We have three edible oil products, also with a standardized ratio of THC to CBD. As well we offer cannabis oil capsules, and a cannabis topical cream product.

Find out more about our products HERE.

Are your cultivars indica or sativa?

The short answer is, neither. The longer answer is after centuries of cross-breeding virtually all cannabis plants used by patients are hybrids. To clarify, there really is no such thing as a pure indica or sativa plant anymore, which is why medical science does not use these terms to describe cannabis plants, and neither do we.

Do you offer products from your parent company Aurora?

Currently, we are not offering products from Aurora – our product offerings are independent of each other. However, we continue to strive to offer a wide range of cannabis products which may include cultivars and products from Aurora in the future. To learn more about our products please click HERE.

Cannabis dosing and consumption


How much herbal cannabis should I use?

The general guideline for dosing is to ‘start low and go slow’. According to Health Canada, most individuals use an average of 1 to 3 grams per day when smoked or vaporized, although many begin at a much lower dose.

How do I use the product?

Dried cannabis is generally vaporized, smoked or baked into ‘edibles’. CanniMed recommends vaporization as the optimal delivery method.

Why is vaporization the preferred method for dried cannabis?

Unlike smoking, vaporization is achieved by heating the cannabis to temperature that vaporizes, but does not burn the cannabinoids. Also, the effects of inhaled cannabis (whether smoked or vaporized) will be felt within a matter of minutes, thus reducing the likelihood of overconsumption.

Can I bake with my CanniMed herbal cannabis?

Yes. But please be aware that cannabis taken orally has a slower onset time than smoked or vaporized cannabis because it is absorbed through the liver. This may result in taking a larger than intended dose.

How do I take CanniMed Oils?

CanniMed® Oils are to be used orally, either by placing droplets under the tongue or swallowing the dose. If you are new to CanniMed oils please remember to start with a very low dose, no more than 0.5 ml to start and move up from there.

Safety and Science of Cannabis


Is medical cannabis safe?

Health Canada regulations ensure that there is a safe supply of medical cannabis for patients. Canadian licensed producers have to follow very strict manufacturing standards, including 3rd party quality control testing, on each and every lot we produce.

To learn about our standardized production practice ensuring product safety and security, please click HERE to read more about our production process for both herbal and oil cannabis.

What scientific evidence is there for the use of medical cannabis?

Much of the evidence we have to support the therapeutic value of cannabis comes from anecdotal reports, but there is a steadily growing body of published scientific study helping bring cannabis more in line with traditional medicine.

We are very fortunate to have been growing cannabis since 2000 and as a result our products have been used in two published clinical studies demonstrating the safety and efficacy of cannabis use. You can learn more about these studies HERE.

What is CanniMed doing to help bolster the science into medical cannabis?

Ongoing research into the efficacy of medical cannabis is critical, and at CanniMed we are taking a very active role in this endeavour. Our clinical trial program is robust and includes ongoing studies in patients with osteoarthritis of the knee, Tourette’s Syndrome and juvenile epilepsy, among others. Learn more about our clinical trials program HERE.

Is medical cannabis right for me?

Only working with your doctor can you determine if medical cannabis is a product that might be right to help with your particular condition. We have prepared a resource document that will help you to prepare for your conversation with your doctor, and you can download it HERE.

Will I become addicted?

20 years of research into the health effects of cannabis use was recently published in a prestigious publication called Addiction. While there is a potential for addiction it is highly unlikely. More than 9 in 10 people (>90%) who try cannabis do not become addicted, compared to 32% to nicotine, 23% to heroin, 15% to alcohol and 11% to stimulants

Can I drive after I take a dose?

It is strongly recommended to refrain from operating a motor vehicle while under the influence owing to the product’s potentially sedating and intoxicating effects. The College of Family Physicians of Canada provides the following guidelines for driving under the influence of cannabis:

Do not drive for at least:

  1. Four hours after inhalation
  2. Six hours after oral ingestion
  3. Eight hours after inhalation or oral ingestion if the patient experiences euphoria.
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