Important: Rest assured, we are committed to ensuring you have continued access to your medicine. Aurora’s production operations and existing supply chain procedures remain active to serve our patients. We are taking the highest safety measures at our facilities and through our distribution networks to continue to deliver your orders to you.
Aurora continues to work closely with our partners, including mail and courier services, to maintain delivery timelines. Changes announced by Canada Post to their services can be found on, we are monitoring developments closely and will update our patients as the circumstance evolves.


CanniMed Ltd. (“CanniMed”/”we”/”us”/”our”) is committed to protecting your privacy in all our channels, which includes our website, (the “site” or “website”).

This policy outlines our practices regarding the collection, use and disclosure of personal information through our channels. For the purpose of this information, “personal information” means any information that can be used to identify and individual as defined under the Personal Information Protection and Electronic Documents act.

This policy applies to anyone applying to become a registered patient of CanniMed, their designated caregivers and/or decision makers, health care practitioners; and anyone visiting our site. The above may be referred to as “you,” “your,” or “individual” in the policy.


When you register with CanniMed Ltd we collect the personal information you give us such as your name, address and email address. All information is collected complies with the Cannabis Act for registering patients.

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Personal information may also be used to provide you with marketing information. With your permission, we may send you emails about our company, new products and other updates. You can opt out of these communications at any time.


How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
You may at any time withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information by contacting us at (855) 787-1577, or mailing us at:

CanniMed Ltd.
#1 Plant Technology Road
Box 19A, RR#5
Saskatoon, SK.
Canada, S7K 3J8


We may disclose your personal information in following circumstances:

  • if we are required by law enforcement
  • if required by regulatory authorities such as Health Canada for the purposes of the Cannabis Act
  • to your health practitioner for the purposes of treatment and/or continuity of care
  • to approved third-party services/vendors for the purposes of performing a specific contracted action (see section 5 for additional information)
  • if you violate our Terms of Service.

Periodically we may make use of non-identifying information (aggregate data) for statistical or research purposes. This information does not identify you or provide and personal information.


Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your name and address data on a secure server behind a firewall.

To complete your purchase Shopify stores your credit card data encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

Moneris Solutions provides our credit card payment gateway. Moneris Solutions adheres to the same standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


The third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google analytics:
Our website uses Google Analytics to help us learn about who visits our site and what pages are being looked at.


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where.


By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our website is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to provide products to you.


If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at (855) 787-1577, or by mail at:

CanniMed Ltd.
[Re: Privacy Compliance Officer]
1 Plant Technology Road
Box 19A, RR#5
Saskatoon, SK.
Canada, S7K 3J8